About GrowthPilot

We fix what happens after the sale.

Most companies have figured out how to win customers. Far fewer have figured out how to keep them.

The money goes in upfront, on marketing, sales and that first conversation. Then the customer signs, and the hard part begins. Onboarding drags. Adoption stalls. Renewals slip. And the customers who love you never tell anyone.

It's rarely a lack of effort. After the sale, the customer gets passed between sales, customer success, product and growth, and nobody owns the whole journey.

GrowthPilot exists to own it with you. We find where your customers stall, help your team fix it, and stay through the change until it sticks. The customers you already have are your fastest path to growth.

Illustrative: lose 20% at each stage, and only 33 of every 100 customers you win become advocates.
Our manifesto

What we
believe.

  1. Winning a customer is the start of the journey, not the finish line.

  2. Every customer lost after the sale is revenue you already paid for.

  3. Advice is everywhere. Seeing it through is rare.

  4. A few game-changing moves beat a long list of fixes.

  5. Small wins build the momentum that big change needs.

  6. Change only lasts when your people own it.

  7. Your best growth channel is a customer who stays and tells others.

That's the work we do, and the way we do it. If it sounds like what your business needs, I'd love to talk.

— Robert Cluett, Founder, GrowthPilot

Not sure where to start?

Stop paying to win customers you don't keep.

Tell us where you are. We'll tell you honestly what we see, and whether we're the right fit.

Start a conversation robert@buildwithgrowthpilot.com